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Frequently Asked Questions about EPAM Project Management Center 

General

PMC Features and Capabilities

Deployment and Support


General

Why should a company use EPAM PMC?

It is difficult to overestimate the importance of the right organization of software development processes for IT-companies. The right setup, standardization and automation of these processes dramatically reduce time-to-market and improve quality of the end products. The EPAM Internet-based Project Management Center completely covers the project development lifecycle for software development, introduces the industry-proven best practices and increases interactivity and collaboration enterprise-wide. As a result, software companies maximize corporate profitability and enhance the competitiveness of their products and services. The EPAM Internet-based project management application will ensure the achievement of your critical goal - creation of the best-in-class software products.

What is the difference between EPAM PMC and other project management software solutions?

EPAM Project Management Center is a web-based collaborative solution that was specially designed for software project management. Being a software company itself, EPAM Systems has in-depth understanding of the needs and goals of companies working on the fast changing software market. While developing the PMC we used project management methodologies which had been verified during our 10 years of expertise and experience in the business. Our Project Management Center is a best-of-breed application which encourages adherence to project timelines and budgets, effective ERP, project portfolio analysis, time and expense tracking, and work coordination.

What are the main advantages of EPAM PMC?

EPAM PMC was developed with each project team member's and involved parties' needs in mind. The main advantages of EPAM PMC include:

For a project manager:
  • Excellent high-level vision of the project development status across the entire project lifecycle;
  • Accurate firsthand information despite the geographical distribution of the development team;
  • Increased human resource management capabilities;
  • Ability to identify risks and bring up issues;
  • Comprehensive analysis of the time spent on project and its separate tasks by each team member;
  • Easy planning of the project budget with the help of the accounting module;
For a developer:
  • Opportunity to view up-to-date project requirements;
  • Opportunity to access a centralized document storage and study relevant project documents;
  • Opportunity to be notified of project changes and tasks assigned to the developer and to see overdue tasks;
  • Ability to share real-time data on builds, bugs and other project items with co-workers;
  • Easy bug tracking;
  • Fast time reporting with user-focused Time Journal interface;
For the contractor's company:
  • Improved visibility across the company and multiple projects;
  • Increased control over all project lifecycle;
  • Improved communication across the enterprise;
  • Outstanding savings on time;
  • Elimination of data loss;
  • Lower administration costs;
  • Enhanced customer satisfaction;
For the customer's company:
  • Access to the project workplace makes the progress visible;
  • Opportunity to edit project requirements and require project changes in real time;
  • Ability to view and read all the documents related to the project;
  • Ability to examine the time spent by the project team on different project-related activities;
  • Ability to get email notifications on purchase orders related to the project;
  • Increased interaction with the contractor's team.

We are using Microsoft Project. Why should we also use EPAM PMC?

While MS Project is mainly designed for project planning, EPAM PMC aims to support all the activities of a development team and ensure team members' collaboration throughout the project lifecycle: during inception, elaboration, construction and deployment. Besides the modules supporting particular software development activities, EPAM PMC is provided with reporting and analytical modules and add-on applications for extended human and hardware resource management and overall enterprise control. Thus, the scope of EPAM PMC is by far bigger. Nevertheless, EPAM PMC is integrated with MS Project since many managers are used to working with this tool when scheduling project activities.

We are a fast growing company and are constantly hiring people. Is EPAM PMC too complex for newcomers?

EPAM Project Management Center has a user-friendly interface and is provided with a detailed User Guide, context help and other documentation where users can find complete answers to all questions concerning EPAM Project Management Center. After the PMC deployment EPAM representatives will also train the client's employees to work with the system and achieve self-supportability. EPAM also provides a whole range of support options.

What are the opportunities for resellers?

EPAM provides a full set of documentation and free consultations on PMC concerning all business and technical issues. Apart from that, we can extend our support services to any of your future customers. To become a reseller for EPAM Project Management Center and learn more about reseller opportunities, please contact us and EPAM representative will contact you shortly.


PMC Features and Capabilities

How do I create a project?

EPAM PMC is ideally suited for managing multiple projects with an unlimited number of users. The application is administered via a robust administration console. A new project is created in the PMC AdminConsole with several mouse clicks by the PMC support team in your company or in EPAM in case you buy a hosted version of EPAM PMC.

To what extent can we customize EPAM PMC?

PMC is a very flexible application and offers a number of customization options for the interface, creation of custom fields and workflow customization. We can also post your company logo in EPAM Project Management Center and change the colors of the interface to your corporate ones to closely match PMC with your company

Can EPAM add new modules to the PMC on our demand?

Yes, we can add new modules to PMC to ensure the total compliance with the unique development process in your company.

How secure is EPAM PMC?

EPAM PMC has several levels of security:


Deployment and Support

What are the system requirements for EPAM PMC?

Minimal Requirements:

Recommended Requirements:

1-Box configuration (up to 150 users)

Server Box

2-Box configuration (over 150 users)

Server Box

Application Server

What implementation services does EPAM provide?

We provide a full range of services to ensure your implementation of EPAM Project Management Center runs quickly and smoothly. These services include: installation (installing EPAM PMC on your server, no client installations are needed), fine-tuning and configuration (configuring EPAM PMC to your particular business needs), application testing and data loading (initial data load of your organization's data to initiate EPAM PMC on your site), training (any training required by your staff to use and maintain EPAM PMC), EPAM Project Management Center customization (customization work typically involves custom reporting or system interfaces).

What type of support does EPAM provide to its PMC customers?

Years of experience and client feedback have helped us to develop an effective global support network and provide our clients with timely and quality responses to their requests. EPAM provides a range of online and offline support options. The services we offer as part of support include:

If you are already a customer and need to reach EPAM support, please call: +1-609-844-0400 or contact us online.

Our professional support staff is at your service!


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